At Leather Goods, we are committed to delivering your order safely and efficiently. By placing an order on our website, you agree to the shipping terms outlined below.
Order Processing
All orders are processed after successful payment confirmation during normal business hours. Orders placed before 2:00 PM (Melbourne Time - AEST/AEDT) will begin processing on the same business day. Orders placed after the cut-off time, on weekends, or on Australian public holidays will be processed on the next business day.
Business days: Monday - Friday. Business hours: 9:00 AM - 5:00 PM (Melbourne Time - AEST/AEDT).
Shipping Cost
Free Standard Shipping is offered on all orders within Australia. There are no additional standard shipping charges at checkout unless otherwise stated.
Shipping Time
Courier partner: Australia Post. Handling time: 1-2 business days after successful payment confirmation. Transit time: typically 3-5 business days after dispatch. Total estimated delivery time: 4-7 business days from order confirmation.
Delivery times may vary because of customer location, courier operations, weather conditions, peak holiday seasons, or unexpected transportation delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information where available.
Shipping Delays
Delays may occur due to severe weather, courier service delays, high holiday demand, operational interruptions, or incorrect shipping information provided at checkout. If an order is significantly delayed, contact customer support.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Leather Goods is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details. Contact us as soon as possible if you notice an error.
Lost or Damaged Packages
If your order arrives damaged or appears lost during transit, contact customer support promptly. We will work with the shipping carrier to investigate and help reach a suitable resolution.
Contact Information
Business Name: Leather Goods
Email: support@leathergoods-1.shop
Business Address: 239 Lonsdale St, Melbourne VIC 3000, Australia
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (Melbourne Time - AEST/AEDT)