How much does shipping cost?
We offer Free Standard Shipping on all orders within Australia.
How long does shipping take?
Orders are prepared within 1-2 business days. After dispatch, transit typically takes 3-5 business days. Total estimated delivery time is 4-7 business days.
Which courier do you use?
We use Australia Post for standard domestic deliveries within Australia.
What is your order cut-off time?
2:00 PM Melbourne Time (AEST/AEDT), Monday through Friday. Later, weekend, and public-holiday orders are processed the next business day.
How can I track my order?
Once shipped, you will receive a shipping confirmation email with tracking information where available.
What is your Return Policy?
Returns for defective and non-defective products are accepted by mail within 30 days of delivery, subject to the Return & Refund Policy.
Do you offer exchanges?
Yes, subject to product availability and the applicable return conditions.
Is there a restocking fee?
No restocking fee applies to eligible returns.
How long does a refund take?
Approved refunds are processed within up to 10 business days after the return is received. Payment-provider processing may take additional time.
Can I cancel my order?
Orders may be cancelled before processing. Cancellation may not be possible after shipping begins.
Do you ship internationally?
No. We currently ship within Australia only.
What payment method do you accept?
We currently accept PayPal.
Is my payment information secure?
Payments are processed securely by trusted providers. Leather Goods does not store complete payment card information on its servers.
What are your business hours?
Monday - Friday, 9:00 AM - 5:00 PM (Melbourne Time - AEST/AEDT).
Business Name: Leather Goods
Email: support@leathergoods-1.shop
Business Address: 239 Lonsdale St, Melbourne VIC 3000, Australia
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (Melbourne Time - AEST/AEDT)